Programme

THURSDAY, 6 JUNE 2019

'The Role of Department Stores in Megacities'

11.30 :

Registration Desk open / Welcome Coffee & Tea in Foyer

13.00 :

Welcome Address & Opening

  • Mr Ken Akamatsu, Chairman of Japan Department Stores Association & Chairman of Isetan Mitsukoshi Holdings, Japan
  • Mr Tatsuya Yoshimoto, President of Daimaru-Matsuzakaya, Japan
  • Mr Paolo de Cesare, Chairman & CEO of Printemps, France & IGDS President
13.10 :

Session 1 - 'The Cities of Tomorrow'

  • Mr Jean-Baptiste Coumau & Ms Naomi Yamakawa, Partners at McKinsey & Co, Japan
  • Mr Naoya Araki, President of Hankyu Hanshin Department Stores, Japan
14.10 :

Session 2 - 'Customers' Lives'

  • Ms Motoko Matsushita, Director & Mr Hiroyuki Takagi, Research Director at Nomura Research Institute, Japan
  • Mr Motoi Oyama, Chairman & CEO, Representative Director of Asics, Japan
15.00 :

Refreshment Break

15.45 :

Session 3 - 'Service & Hospitality'

  • Mr Marco Bizzarri, CEO of Gucci, Italy
  • Mr Peter Camille Borer, COO of The Peninsula Hotels, Hong Kong
  • Mr Ewan Venters, CEO of Fortnum & Mason, England
17.15 :

Closing Day 1

18.30 :

Official Dinner & Award Ceremony
Followed by After Dinner Lounge

FRIDAY, 7 JUNE 2019

'The Role of Department Stores in Megacities'

07.00 :

Registration / Coffe & Tea in Foyer

08.00 :

Welcome Remarks

08.05 :

‘What’s in Store for the Future?’

  • Mr Doug Stephens, Retail Futurist of Retail Prophet, Canada
08.35 :

Session 4 - ‘Sustainability, Building a Community’

  • Mr Tatsuya Yoshimoto, President of Daimaru-Matsuzakaya, Japan
  • Mr Kei Suzuki, Director & Executive Officer of MUJI / Ryohin Keikaku, Japan
  • Ms Yuwadee Chirathivat, Chairwoman of Central Department Store, Thailand
09.00 :

Session 5 - 'Footfall & Traffic to Department Stores'

  • Mr Greg Gelhaus, CEO Asia Pacific of Global Blue, Singapore
  • Mr Mark Dytham & Ms Astrid Klein, Founders and Architects of Klein Dytham Architecture, Japan
  • Mr Ian Moir, CEO of David Jones, Australia
10.30 :

Refreshment Break

11.10 :

Session 6 - 'Town Square Strategies'

  • Mr Mario Grauso, President of Holt Renfrew, Canada
  • Mr Masao Ariga, CEO of Hermès Japon, Japan
  • Mr Vittorio Radice, Vice Chairman of Rinascente Group, Italy
12.45 :

Wrap Up & Closing

14.00 :

Optional Store Tour in Tokyo (by registration only)

18.30 :

onwards, The Grand Gallery on 13F at GinzaSix is open to all delegates for an informal farewell with drinks/cocktails. At 19.15, a short ceremony will be held.

21.00 :

Delegates on own discretion