Speakers & Panellists
Please find below the list of the confirmed speakers as per date, in alphabetical order:
Mr Naoya Araki
President of Hankyu Hanshin Department Stores, Japan
Mr Araki has been the President and Representative Director of Hankyu Hanshin Department Stores since March 2012. Subsequently, in June 2012, he was appointed Representative Director of H2O Retailing Group. Throughout his career, Mr Araki has held various managerial positions within the company, including General Manager of Suburban Store Development; Executive Officer of Hankyu Department Stores Inc, New Store Development; Executive Officer of Hankyu Hanshin Department Stores Inc and Director and Executive Officer of Hankyu Hanshin Department Stores Inc. Mr Araki joined Hankyu Department Stores in 1981.
Mr Masao Ariga
President of Hermès Japon, Japan
Mr Ariga joined Hermès in 2008 as President of Hermès Japon. In 1981, he started his career as a merchandiser at Isetan Co., Ltd., where he held various positions during his 21 years tenure. As General Manager of Merchandising at Barneys Japan, and General Manager of Merchandising of Isetan Women’s Contemporary Designers department, he accumulated a wealth of business knowledge and a thorough understanding of the Japanese market as well as an expert knowledge of the European and US fashion industry. In 2002, Mr Ariga joined Coach Japan as Executive Vice President. Prior to his current role at Hermès, he was President & CEO of Loewe Japan, subsidiary of the Spanish luxury brand from 2004 to 2007. He currently also serves as Chairman of the Overseas Fashion Brand Association in Japan.
Mr Marco Bizzarri
President & CEO of Gucci, Italy
Mr Bizzarri was named President and CEO of Gucci in January 2015, after serving as CEO of Kering’s Luxury – Couture & Leather Goods division, from April 2014 to January 2015, and as President and CEO of Bottega Veneta, from January 2009 to April 2014. He first joined the Kering Group in January 2005 as president and CEO of Stella McCartney. Previously, he was General Manager of Marithé et François Girbaud in Paris. He also held various positions, including General Manager of the Mandarina Duck Group from 1993 to 2004. Mr Bizzarri began his career as a consultant for Accenture. Mr Bizzarri’s mantra at Gucci has been to foster creativity in every aspect of the business and it emphasizes the importance of approaching the daily tasks of work in a different way, continually challenging and questioning the status quo and encouraging risk-taking within the framework of a learning organization. The astonishing turnaround that Gucci has achieved in the last four years – a unique case within the luxury fashion industry for a brand of its scale – has gained Mr Bizzarri a series of accolades, including the British Fashion Council’s Business Leader of the Year Award for 2016, 2017, 2018 and the WWD CEO/Creative Leadership Award for 2017. He was also the recipient of the Legion of Honour, France’s highest decoration, in December 2017.
Mr Peter Camille Borer
COO of The Peninsula Hotels , Hong Kong
Mr Borer was appointed COO of The Peninsula Hotels and an Executive Director of The Hongkong and Shanghai Hotels, Limited (HSH) in April 2004. He joined the Company in 1981, where he was successively promoted to senior executive positions, culminating in his appointment as Resident Manager of The Peninsula Hong Kong. In 1985 he was promoted to Director of Sales & Marketing at the Company’s head office and by 1990, he was appointed Senior Vice President. For the hotel extension in 1994, he returned to operations as General Manager. In 1999, he assumed wider responsibility for The Peninsula Hotels’ portfolio of Asian properties (Hong Kong, Manila, Bangkok and Beijing) as Regional General Manager, and was then further promoted to Group General Manager (Asia) in 2002. Mr Borer holds a degree in hotel management from the Ecole Hôtelière Lausanne in Switzerland and is a member of the International Advisory Board of the school. He is also a member of the Advisory Board of the School of Hotel and Tourism Management of The Chinese University of Hong Kong. He has been awarded an Adjunct Associate Professorship and Chapter Honouree of Eta Sigma Delta of the School of Hotel Management, The Chinese University of Hong Kong in 2001 and 2004 respectively.
Dr Robert Campbell
Director-General of the National Institute of Japanese Literature, Japan
Mr. Robert Campbell, Ph.D., is a scholar of Japanese literature and since 2017 he has been the Director-General of NIJL in Tokyo. Mr Campbell's research centers on the sinological literature, art, media and intellectual discourses of late Edo and early Meiji period Japan. Besides editing and contributing to numerous volumes on Japanese literature, art and drama, he is active in the Japanese media as television host, news commentator, newspaper columnist, book reviewer and radio personality. Born in New York City, he studied in the Departments of Economics and Oriental Languages, University of California, Berkeley (B.A. 1981), and the Department of East Asian Languages and Civilizations, Graduate School of Fine Arts, Harvard University (M.A. 1984; Ph.D. 1992). He moved to Japan to study Edo literature as a research student in the Department of Japanese Language and Literature, Kyushu University, Fukuoka City (1985). He then moved on to the National Institute of Japanese Literature, Tokyo (associate professor, 1995), and relocated to the University of Tokyo in 2000, where he taught as professor from 2007.
Ms Yuwadee Chirathivat
Chairwoman of Central Department Store, Thailand
Since 2018, Ms Chirathivat has been Chairwoman of Central Department Store and Central Retail Executive Director. She joined Central Department Store in 1981 and appointed to various positions within the organisation, culminating in her becoming the President of Central Department Store in 1996. In 2014, Ms Chirathivat became the CEO of Central Group’s Department Store Group, being one of the main driving force throughout all of the Group’s global department store operations. From 2014-2016, she was the first ever woman to be elected as President of the IGDS and has been named on several occasions as one of Forbes’ 50 most powerful business women in Asia.
Mr Jean-Baptiste Coumau
Partner at McKinsey & Co, Japan
Mr Coumau has been working at McKinsey & Company since 2007. He is in charge of the Global Marketing Strategy Service Line and he leads the firm’s Marketing in Consumer JV in APAC. Mr Coumau covers a broad spectrum of branding and marketing organization topics and serves companies in various industries, more specifically focused on the luxury sector.
Mr Mark Dytham
Architect & Founder of Klein Dytham Architecture, Japan
Born in the UK, Mr Dytham studied architecture at the Royal College of Art in London. He travelled to Tokyo in 1989 and found work with Toyo Ito. He and Astrid Klein soon established Klein Dytham architecture, working freely across disciplines that include architecture, interiors, furniture, installations, and events. KDa’s award-winning projects, including Daikanyama T-SITE / Tsutaya Books (2011), GINZA PLACE (2016) and Open House, Bangkok (2017) have become landmarks. Mr Dytham is a frequent guest speaker at international design events and he has taught at universities in Japan. In 2000, he was awarded an MBE (Member of the British Empire) for services to British Design in Japan. In 2003, Mr Dytham and Ms Klein devised PechaKucha Night as an event for Tokyo designers to meet and share their work – it has now grown into an international network with events running in over 1,050 cities around the globe, inspiring creatives worldwide.
Mr Greg Gelhaus
Head of Asia Pacific at Global Blue, Singapore
Mr Gelhaus joined Global Blue in 2014 as the Head of Asia Pacific, bringing to the company his deep and varied experience to help businesses deliver significant performance improvement and strengthen their strategic management. This includes experience across 18 industries and 17 countries in North America, Western and Eastern Europe, and Asia. Prior to joining Global Blue, Mr Gelhaus was the COO and CFO for the Kirkham Group, a group of businesses providing building and energy efficiency products and solutions to commercial and industrial clients based in South East Asia. Before, he was the Director in the Restructuring Group at Alvarez and Marsal (A&M). He also served as an Engagement Manager with Marakon Associates. Mr Gelhaus was a member of the Restructuring group at PricewaterhouseCoopers (PwC) (now FTI Consulting) in New York advising distressed companies and creditors in both in and out-of-court restructuring situations. Mr Gelhaus holds a bachelor’s degree in Accounting from the Ross School of Business at the University of Michigan, a master’s degree in business Administration, with concentrations in Finance and Marketing, from the Wharton School at the University of Pennsylvania and is also a Certified Public Accountant in the State of New York.
Mr Mario Grauso
President of Holt Renfrew, Canada
With over 20 years of experience in fashion and retail, Mr Grauso has led some of the industry’s best-known brands. In his current position as President of Holt Renfrew, he oversees all divisions of the company including store experience, buying & merchandising, network, supply chain, and marketing. Before joining Holt Renfrew in September 2016, Mr Grauso was President of Joe Fresh from 2013 to 2016, where he led an ambitious international expansion strategy. Prior to that, he was President of Vera Wang Group from 2009 to 2013 where he worked closely with founder Vera Wang in the expansion of the brand into new global markets. Mr Grauso was President of Carolina Herrera Ltd. from 2000 to 2004 and President of Puig Fashion Group from 2004 to 2009. Earlier in his career he held senior executive positions at Céline, Calvin Klein and Giorgio Armani.
Ms Astrid Klein
Architect & Founder of Klein Dytham Architecture, Japan
Ms Klein was born in Italy to German parents, schooled in France, educated in Britain and since 1988 has lived and worked in Japan. After a Master’s degree from the Royal College of Art in London, Ms Klein was drawn to Japan by the simplicity of design, attention to detail and the freedom from traditional constraints. In Tokyo she began working for Toyo Ito and in 1991 she co-founded Klein Dytham Architecture with Mark Dytham. Ms Klein is a frequent guest at international conferences on design and architecture and has held teaching positions at universities in Japan, the UK, the USA, Australia and throughout Europe.
Ms Motoko Matsushita
Director of Nomura Research Institute, Japan
Ms Matsushita joined NRI after finishing her Master’s in Psychology at the University of Tokyo in 1996. Since then, she has consistently studied trends of consumers, consulted on various topics in the areas of corporate marketing strategy planning, promotion effect measurement, support for formulation of advertisement strategy, brand strategy, demand forecast, and interpretation of consumers consciousness and values. She is also responsible for ‘The NRI 10,000 Consumers Survey’, which empirically analyses and presents consumer values and behaviour in Japan. Ms Matsushita is also the co-author of the books ‘Why don’t Japanese buy things?’ and ‘Why do Japanese want to buy things without thinking?’
Mr Ian Moir
CEO of David Jones, Australia
Mr Moir is Group Chief Executive Officer of David Jones and Woolworths Holdings Limited, one of South Africa’s leading retailers of quality food and clothing. Woolworths also owns Australia’s leading premium department store David Jones and the fashion retailer Country Road. Prior to becoming Group CEO in 2010, Mr Moir was the CEO of Country Road, where he oversaw the transformation of the business into the successful, multi-brand specialty apparel group that it is today. Mr Moir has an MBA from the University of London and a Masters’ degree in Economics and Accounting.
Mr Motoi Oyama
Chairman & CEO of Asics, Japan
Mr Oyama has been part of the Asics Corporation since 1982. Before being appointed President and COO of Asics, Europe B.V. in 2001, Mr Oyama held various general manager positions within the Walking and Footwear Divisions. In April 2005, he was named Director in charge of Overseas and Senior General Manager, and was also appointed Chairman and CEO of Asics Europe B.V. In April 2008, Mr Oyama was named President and Representative Director of Asics. He currently serves as Chairman and CEO, as well as Representative Director of Asics. Mr Oyama holds the Official Post of Vice Chairman at the World Federation of the Sporting Goods Industry
Ms Laura Puricelli
Director at PwC, Italy
Ms Puricelli joined PwC Italy in September 2016, with a track record in Digital Transformation projects for leading advisory companies. She founded two start-ups based in London and New York City in the Fashion-Tech sector, also mentoring and advising primary companies in the international digital landscape. Ms Puricelli has over 18 years of international experience in the successful development of Digital Transformation projects for luxury, fashion and retail companies in Europe, Asia Pacific and USA. Her scope of expertise encompasses Digital Transformation and Customer Engagement, including E-commerce, Omni-channel, CRM, Digital Marketing, and Brand Experience. Ms Puricelli is a Professor of Digital Media Marketing and Social Shopping at University of Westminster in London, IED Fashion School in Milan, SUPSI University in Lugano. She is also a speaker on the topic of Customer Behaviour Trends for private-held luxury companies roundtables and larger events such as Marketers Festival, Philip Kotler Marketing Forum, Supsi Talks Switzerland.
Mr Vittorio Radice
Vice Chairman of Rinascente, Italy, Board Member of Illum, Denmark & Managing Director of The Kadewe Group, Germany
In 1980, Mr Radice joined AMC International Buying Office for Department Stores as Merchandiser, where he contributed to the successful development of the Home Furnishing Division. In 1990, he joined Habitat UK to take over the position of Managing Director, and transformed it into a larger, profitable company. From 1996 to 2003 as CEO of Selfridges, Mr Radice transformed the department store, leading it to the successful demerger of Selfridges from the Sears conglomerate. In 2003, he was headhunted by Marks & Spencer to set up a new chain of stores dedicated to home furnishings. He was appointed Chief Executive of La Rinascente in 2005. In 2011 Central Retail Group acquired La Rinascente, with the goal to develop a pan-European group of historic department stores. In 2013 la Rinascente acquired Illum of Denmark. In 2015 Central Group took the controlling stake of The Kadewe Group in Germany. Since 2012 Mr Radice has been the Vice-Chairman of la Rinascente, since 2013 a Board Member of Illum and since 2015 the Managing Director of The Kadewe Holdings.
Mr Doug Stephens
Retail Futurist of Retail Prophet, Canada
Mr Stephens is one of the world’s foremost retail industry futurists. His intellectual work and thinking have influenced many of the world’s best-known retailers, agencies and brands including Walmart, Google, Home Depot, Disney, BMW, Citibank, and Intel. He is also listed as one of retail’s top global influencers by Vend.com. Prior to founding Retail Prophet, Mr Stephens spent over 20 years in the retail industry, holding senior international roles including the leadership of one of New York City’s most historic retail chains. He is the author of two groundbreaking books - The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a PostDigital World (2017) Mr Stephens is also the nationally syndicated retail columnist for CBC Radio and sits on the advisory boards of the Dx3 Digital Conference and the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world’s leading publications and media outlets including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company. Doug speaks regularly to major brands and organizations across North and South America, Europe, Asia, The Middle East and Australia.
Mr Kei Suzuki
Director at MUJI / Ryohin Keikaku, Japan
Mr Suzuki is the Director of Ryohin Keikaku Co., Ltd. known for MUJI. He currently holds the position of HR & General Affairs Division, Legal & Intellectual Property Division, as well as Internal Audit Office. Mr Suzuki began his career in 1987 at the Overseas Trading Division of the Seibu Department Stores, Limited (currently Sogo & Seibu Co., Ltd.). In 1995, he joined the Overseas Business Division of Ryohin Keikaku Co., Ltd. In 1998, he moved to London where he headed MUJI business in Europe. In 2007, he returned to Tokyo and became the head of Human Resources, Finance, and Strategy Planning. From 2011 to 2017, he served as the head of Household Division, the biggest product category in MUJI. He was the head of Asia and Oceania businesses just before taking the current role. Mr Suzuki holds an MBA from Kellogg School of Management at Northwestern University in Evanston, Illinois.
Mr Hiroyuki Takagi
Research Director at Nomura Research Institute, Japan
Mr Takagi joined Nomura Research Institute, after graduating from the Economics department of Keio University in 1989. He is involved in the areas of Group Business Strategy Development, Business Process Reengineering, Introducing IT systems, Revitalization, Marketing, Logistics and Internal support. His has been in charge of many projects for retail companies and his area of expertise covers Department stores, Hypermarkets, Supermarkets, Convenience stores, Specialty stores, COOP, E-commerce companies and Retail Conglomerates in Asian countries, USA and Europe.
Ms Naomi Yamakawa
Associate at McKinsey & Co, Japan
Ms Yamakawa is an Expert Associate Partner at McKinsey. Based in Tokyo and covering broader Asia Pacific region with a focus on consumer driven growth, she has supported clients in Apparel, Fashion and Luxury, as well as packaged goods and retail. Ms Yamakawa is a core member of McKinsey’s Marketing & Sales group with in-depth experience and knowledge on consumer insights and branding.
Mr Tatsuya Yoshimoto
President of Daimaru-Matsuzakaya , Japan
Mr Yoshimoto is the President of Daimaru Matsuzakaya Department Stores and Director and Representative Managing Executive Officer of J. Front Retailing. He joined The Daimaru Inc. in April 1979, and in 2000 he worked as Senior Manager of preparatory office for opening Daimaru Sapporo store. He became General Manager of the Tokyo Store in 2008 and within months he took over the position of Corporate Officer and General Manager. He later became the Corporate Officer and General Manager of Sales Planning Promotion Division and Marketing Planning Promotion Division of Department Stores Coordination Division of J. Front Retailing. Mr Yoshimoto was appointed Corporate Officer and Senior General Manager of Management Planning Division of Daimaru Matsuzakaya Department Stores in May 2010, and two years later he became the Director and Corporate Officer of the company. April 2013, he was named President and Representative Director of Daimaru Matsuzakaya Department Stores, as well as Director of J. Front Retailing.